Safety
Built around safe handovers.
Both people know who is who, and what is inside.
Verified identity
We check who a person is before they carry.
Declared contents
The sender must say what is inside.
Item photos
Photos are taken before the item is handed over.
Open-item check
The traveller may ask to see the item, where the law allows it.
Sender confirms
The sender agrees to the traveller and the price.
Traveller accepts
Nobody carries anything they did not agree to.
Pickup code
A one-time code proves the item was collected.
Delivery code
A second code proves it reached the right person.
Seal reference
A tamper-evident seal number can be recorded by both sides.
Trip record
Key steps are time-stamped and kept.
In-app chat
Talk inside CarriBag. Phone numbers are not shared.
Report a problem
Anyone can report an item, a person or a trip.
Handover
Not live yetBoth people confirm each step.
1
Sender photographs the item
Take a clear photo before packing.
2
Contents declared
Say exactly what is inside.
3
Traveller checks and accepts
Look at the item. Accept only if you are comfortable.
4
Seal number
Enter or scan the tamper-evident seal number.
5
Pickup code
The sender reads out a 6-digit code. The traveller enters it.
6
Journey starts
The trip status changes to In transit.
7
Delivery code
The receiver reads out a code. The traveller enters it.
8
Delivery photo
Optional photo at the point of delivery.
9
Payment released
The traveller's earnings are released after the delivery code.
10
Rate or report
Both people can rate each other or report a problem.
6-digit code
Never share this code before you have the item in your hand.
This is the handover design. The live steps run in the CarriBag app.
Draft — requires review by qualified Indian legal counsel before launch. This is not legal advice.
Before you agree
- Senders: say exactly what is inside. A traveller who finds something different can refuse, and should.
- Travellers: look at the item. You may ask to see inside, where the law allows it. If you are not comfortable, decline — declining for a safety reason never counts against you.
- Never agree to carry a sealed item you have not seen.
At handover
- Meet in a public place. A station, a bus stand or a busy street is better than a doorway.
- Photograph the item and the packaging before it changes hands.
- Record the seal number if one is used.
- The sender gives the pickup code only once the item is in the traveller’s hands.
On the journey
- Keep the item with you. Do not pass it to a third person.
- Follow the rules of the train, bus or other operator you are travelling with.
- Tell the sender through in-app chat if you are delayed.
At delivery
- The receiver gives the delivery code only after checking the item.
- A delivery photo is optional but settles most disagreements before they start.
- Payment is released after the delivery code is entered.
If something is wrong
- Do not carry it. Report it from the trip screen.
- If you believe there is an immediate danger to someone, contact the local police first.
- Report a person, an item or a trip at any point. Reports are reviewed by CarriBag support.